Last fall, I was traveling to another city and, as I often do, made a point to connect with a former business associate and friend. We only had a couple of hours together but it was great to see him. In the course of our conversation, I learned that the previous August he had been the recipient of an organ transplant. Not surprisingly, it was a very emotional topic for him, and he is forever grateful for the donation. When I got home, I made a note in my calendar to be sure to recognize the anniversary of his transplant each year.
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I'm certain that my call was a pleasant surprise to him and that he didn't think I'd remember the day. If you listen carefully to what people tell you though, and if you care enough to develop a good method for recording and then remembering special days or events, it's not difficult at all. I enjoy surprising people in this way; however, the bigger enjoyment is in making a deeper personal connection.
It seems to me that we have so many meaningless conversations each day, filled with small talk in an almost automated fashion. I get so tired of these types of conversations, and hate to even participate in them. Instead, I love the chance to connect more deeply and more meaningfully, and then to renew that connection at some future point by relating to something I learned that's unique about the person. For me, these are much more satisfying relationships.
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