This morning I sent a note to a very old friend wishing him a happy birthday. With Facebook making it easier to know and acknowledge people's birthdays, this may not seem like a big deal. What made this different though, is that I'm fairly certain this person had no idea that I knew it was his birthday. I love surprising people like that.
In a previous post, I wrote about the important habit of listening for (and recording) personal details that people share in conversation - birthdays, kids' names, colleges attended, special interests or hobbies, etc. I get so weary of the surface level conversations and small talk that so often dominates our exchanges. Paying attention to these types of details allows me connect with people on a more meaningful and personal level. And sometimes to surprise them as well.
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