Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.
- Leo Buscaglia

Wednesday, January 16, 2013

A Few More

     I got home from Orlando this evening and this is the first chance I've had to blog about a few acts of kindness over the past day or two.  In no particular order, I'll write about them here.
     When I got to Orlando yesterday, after successfully retrieving my bags from baggage claim, I went to the US Airways baggage office down there and let them know that I wanted to report that I had no problems at all.  There were three or four people working behind the counter and they not only smiled, but they all gave me a big ovation.  They laughed and were appreciative to hear some good comments for a change.
     After dinner last night I went for a walk in the area surrounding the hotel.  It was a nice night and I found a frozen yogurt place where I could get a late night treat.  On my way back, a young man approached me and haltingly explained that he was from Puerto Rico, wasn't a beggar, but things hadn't worked out for him and he hadn't eaten all day.  He asked if there was anything I could do to help.  My first thought was to give him my Subway card from the other day, but I didn't see any Subway shops anywhere in the vicinity.  I went ahead and gave him $10.  Here again, who knows if he was just scamming me, but I don't think so.  Either way, he clearly needed some help and I could certainly afford to at least do something.
     When I got home to Philly this evening, I once again thanked the people in the baggage office after I had gotten my bags without issue.  I'm starting to like making that a habit.  It's such a simple thing, but it's sort of like reporting good news - so often overlooked, but worth telling.
     Lastly, when I was giving a talk this morning, there was a person in the audience who had a very cool company that helped create ways for families to spend more time communicating with each other, specifically around the dinner table.  I remembered that someone I spoke to when I was in Virginia recently was struggling with this issue in her family.  This evening I sent her an e-mail with a link to the site.  She'll likely be surprised that I even remembered, let alone took the time to reach out to her.  And by the way, here's a link to the site.  It's well worth checking out.
     OK - that's it for me tonight!

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